Procedure for the Management of Recruitment and Selection of Personnel in the Electric Company of Sancti-Spíritus
DOI:
https://doi.org/10.5281/Keywords:
recruitment, personnel selection, human resource managementAbstract
This study addresses the shortcomings identified in the recruitment and selection process at the Sancti-Spíritus Electric Company. It proposes a structured procedure comprising four stages and ten steps, based on a literature review, an empirical diagnosis, and validation through expert judgment. The procedure has potential for adaptation and application in other companies within the electricity sector. The study drew on theoretical methods—historical-logical, analytical-synthetic, inductive-deductive, and dialectical-materialist—and empirical methods such as surveys, interviews, document review, the Delphi method, and the Ishikawa diagram. Its application at the Central Office was associated with favorable changes in recruitment time, profile-job fit, satisfaction with onboarding, and staff turnover, supporting the practical usefulness of the proposal for human resource management.
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Data Availability Statement
The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request.
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Copyright (c) 2026 Michaela de los Á. de la Paz (Author)
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