Post-COVID organizational culture models: resilience, adaptation, and a sense of belonging
DOI:
https://doi.org/10.5281/zenodo.15368845Keywords:
organizational culture, organizational resilience, adaptation to change, sense of belonging, post-COVID transformation.Abstract
This study aimed to analyze the organizational culture models that emerged in the post-COVID context, emphasizing the factors of resilience, adaptation, and a sense of belonging in different organizations. An exploratory and interpretive qualitative approach was used through a multiple-case study that included semi-structured interviews, document review, and non-participant observation in organizations across diverse sectors between 2021 and 2024. Data analysis was conducted through thematic coding with the support of specialized software, allowing for the identification of patterns and narratives surrounding the cultural changes experienced. The results showed that organizations that successfully implemented resilient practices, flexible structures, and empathetic leadership experienced improved internal cohesion, employee motivation, and cultural sustainability. It was also observed that the sense of belonging was strengthened when there was coherence between institutional values and daily practices. The conclusions highlighted the need to strategically integrate these three axes as central components of contemporary organizational culture, recognizing cultural transformation not as a temporary response but as a structural process of reconfiguring shared identities, relationships, and values.
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The datasets used and/or analyzed during the current study are available from the corresponding author on reasonable request
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Copyright (c) 2025 Analien Pelegrin, Lady C. Muñoz (Author)
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