Proposals for improving human talent management at Portoparques EP in Ecuador

Miguel A.  Moreira; Oscar A.  Muñoz; Alessia M.  Putin

doi:10.5281/zenodo.18319356

Authors

Miguel A. Moreira Portoparques EP, Portoviejo, Ecuador Author https://orcid.org/0009-0002-9050-4132
Oscar A. Muñoz Portoparques EP, Portoviejo, Ecuador Author https://orcid.org/0009-0003-3767-2687
Alessia M. Putin Universidad Internacional de La Rioja, España Author https://orcid.org/0000-0003-0404-9189

DOI:

https://doi.org/10.5281/zenodo.18319356

Keywords:

human talent management, professionalization, performance evaluation, work climate, public sector, Portoparques EP.

Abstract

The objective was to propose improvement strategies for human talent management at the public company Portoparques EP in order to strengthen institutional efficiency, staff motivation, and service quality. A mixed-methods approach was employed, using a quantitative component based on Likert-scale surveys administered to 30 employees. Semi-structured interviews revealed the absence of structured induction processes, effective feedback mechanisms, and internal coordination. The SWOT analysis identified significant weaknesses, including the lack of continuous training, non-standardized processes, and low motivation. Identified threats included talent loss and regulatory barriers to process reform. Three strategic proposals were developed: a Human Talent Professionalization
Program, an Internal Process Optimization and Institutional Communication Plan, and a set of Organizational Strengthening Strategies. Each proposal includes activities, timelines, responsible parties, and evaluation indicators, and is aligned with the current
legal framework. Their implementation is expected to increase employee satisfaction, reduce unplanned turnover, and improve public perception of the services provided by the institution.

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