Organizational climate and job satisfaction among administrative personnel at EPAPAR company, Rocafuerte, Manabí

Abstract

The research analyzed the relationship between organizational climate and job satisfaction at the public water and sewage company EPAPAR in Rocafuerte. A field, descriptive, and documentary study was conducted using a non-experimental, cross-sectional design. Data were collected through an interview with the manager and a 19-question survey directed at the administrative staff of six employees. Ethnographic, biographical, and scientific methods were employed. Data were processed and tabulated using Excel 2013. Based on a chi-square test (10.37 > 9.4877), the results confirmed a significant relationship between organizational climate and job satisfaction, supporting the alternative hypothesis. The findings showed that the company maintains a positive organizational climate characterized by good communication, workplace well-being, and an adequate structure, which fosters employee satisfaction. However, it is recommended that an incentive plan be implemented to encourage staff commitment and motivation further, enhancing both performance and job satisfaction.