Organizational empowerment of human talent at the San Plácido Fine Aroma Cocoa Corporation, Ecuador

Ximena L. Rodríguez; Néstor F.  Beltrán; María A.  Zamora

doi:10.5281/zenodo.15164853

Authors

Ximena L. Rodríguez Universidad Técnica de Manabí, Ecuador Author https://orcid.org/0009-0009-0936-3047
Néstor F. Beltrán Universidad Gerardo Barrios, El Salvador Author https://orcid.org/0000-0001-6608-3732
María A. Zamora Universidad Técnica de Manabí, Ecuador Author https://orcid.org/0000-0002-9219-0424

DOI:

https://doi.org/10.5281/zenodo.15164853

Keywords:

organizational enhancement, human talent management, organizational development, business competitiveness, Fine Aroma Cocoa Corporation

Abstract

This study aimed to diagnose the organizational enhancement of human talent as a management model in the Fine Aroma Cocoa Corporation of San Plácido, in the canton of Portoviejo, Ecuador. A mixed-methods approach was applied, combining surveys, interviews, direct observation, and analytical tools such as SWOT analysis and the Ishikawa Cause-and-Effect Diagram to identify the strengths, opportunities, weaknesses, and threats in human resources management. The results showed that the corporation had strengths in leadership and institutional development but faced challenges in defining responsibilities, organizational communication, and service orientation. Furthermore, it was evident that motivation and training strategies required improvement, as they influenced employee commitment and performance. The SWOT analysis indicated expansion opportunities, albeit with threats like staff turnover and economic factors. At the same time, the Ishikawa Cause-and-Effect Diagram revealed that poor internal communication and lack of emotional self-regulation negatively impacted productivity. It was concluded that implementing a structured human talent management model was essential to enhance organizational efficiency and ensure business sustainability.

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