Motivation and job performance of employees at the Rapi Natural Chip Company, Ecuador

Abstract

Rapi Natural is a company based in Santa Ana, Manabí, dedicated to producing plantain chips. This study aimed to analyze the relationship between employee motivation and job performance. The research was descriptive and explanatory, using a quasi-experimental and longitudinal design. The item involved all 10 employees of the company. Data collection techniques included structured observation, surveys, interviews with managers, and document analysis. The information was processed using descriptive and inferential statistics with SPSS software. The results show that motivation is not perceived equally among employees, which negatively affects job performance and the achievement of company goals. While some employees display high levels of commitment and responsibility, others express demotivation due to a lack of recognition, limited participation, or inadequate working conditions. It is concluded that motivation has a direct impact on performance. To enhance job performance, it is recommended that actions such as training programs, effective communication, fair recognition systems, and improvements in the work environment be implemented. These strategies would help align employee goals with the company’s, strengthening organizational performance and long-term sustainability.