Competency-based management, performance evaluation in Portoaguas, and strategies for organizational strengthening with a focus on sustainable development

María E.  Mendoza; Gisella N. Zambrano

doi:10.5281/

Authors

María E. Mendoza Universidad Técnica de Manabí, Ecuador. Author https://orcid.org/0000-0002-4664-0906
Gisella N. Zambrano Universidad Técnica de Manabí, Ecuador. Author https://orcid.org/0009-0002-2271-7486

DOI:

https://doi.org/10.5281/

Keywords:

competency management, job performance, human resources, performance evaluation, business organization

Abstract

The research analyzed competency management and its impact on the work performance of Portoaguas Public
Company employees, using a quantitative and applied approach that allowed the objective collection and analysis of data. Descriptive and field methods were used to identify behavioral patterns and test hypotheses related to the problem investigated. Through questionnaires and semi-structured interviews, data were obtained that described the organization’s current situation and allowed the interpretation of how the implementation of work competencies influences employee performance. At the same time, a bibliographic review was carried out that theoretically supported competency management and its relationship with the evaluation of work performance, strengthening the practical analysis with a robust conceptual framework. The results showed that competency management positively impacts work performance, identifying areas of employee strengthening and development opportunities. It was concluded that applying a competency-based model is an effective strategy to optimize organizational performance, and it is recommended that its implementation be part of the company’s human resources policies

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